2022 Open Season: from 31/01/2022 to 18/12/2022
Reception opening hours: High season: from 9 am to 11 pm. Rest of the year: from 9 am to 9 pm. Reception open 7 days a week
Bars and restaurants open seasons: until 19/12/2021 and from 03/01/2022 to 18/12/2022. Check schedules at www.restauranteportuondo.com
Swimming pool open season: From 25/06/2022 to 11/09/2022. Swimming pool opening hours: from 11 am to 8 pm.
Shop open: From 01/07/2022 to 28/08/2021. Shop opening hours: from 9 am to 2 pm and from 6pm to 10 pm
Access: The main campsite road is on an 18% slope and is 4.5m wide, and it is the only way of entry and exit.
Car Park: Due to the campsite terrain, the allotted parking space is not always next to the camping pitch or bungalow.
Guests: Guests are only permitted access with express authorisation at Reception, with a surcharge of 6€ per guest per day.
The person whose name the lodge or pitch is under is responsible for any inconveniences or damages caused by any accompanying camper.
In the event of repeated complaints from other campers or from the campsite staff, or repeated breach of the internal rules of the campsite, we reserve the right to expulsion of the offender and to charge any costs that may be incurred as a result.
Payments: Checks are not accepted neither American Express nor Dinners Club cards.
Invoicing details must be provided before bookings can be formalised.
A booking is not deemed confirmed until the campsite sends a written booking confirmation.
Down payment: In order to confirm a booking, the customer must pay 50% of the total in advance.
Cancellations: The following penalties will be imposed on the customer in the event of cancellation:
Booking modifications: the customer may request to modify their booking (dates and/or type of lodge). This must be done in writing and is subject to availability.
Confirmation deadline: For any booking not made online, the customer must pay the down payment within one week. Once the payment is received, the reservation will be confirmed in writing.
Facilities: Full kitchen with kitchenware for the number of people allowed according to the contract. Heating. The price includes bedding, towels and kitchen towels. Barbecue in the exterior. Parking inside the camping. Laundry in the facilities of the camping, drying rack in the bungalow. No small household appliances available.
Pets: Pets are permitted in those bungalows specified by the Reception staff. All bookings for bungalows with pets must be made over the phone.
Times: Customers can enter the bungalows from 17:00 on the day of arrival and must vacate them before 12:00 when leaving.
Smoking: Smoking is strictly prohibited in the bungalows.
Occupancy: The maximum number of people admitted in each bungalow must never be exceeded.
Departure: Bungalows must be left clean and tidy, with the kitchen utensils clean and all rubbish must be deposited in the appropriate skips.
Minors: Minors must be accompanied by adults in the bungalows. Minors can not make reservartions.
Minimum stays to reserve:
Price: The basic price includes the pitch for a tent or caravan and car, or a motorhome, and access to all campsite amenities. For smaller pitches, the price includes a tent.
Pets: Pets are permitted. They must be kept tied up and remain on the allotted pitch. Pet owners will be held liable for any incidents that may occur. It is forbidden to leave the pet alone and unattended on the plot.
Occupancy: Customers cannot set up camp until the Reception staff has assigned a pitch number.
Minors: Minors must be accompanied by adults in the campsite. Minors can not make reservartions.
Times: Pitches must be vacated before 12:00 h. on the departure date. The campsite reserves the right to clear any pitch that is still occupied after that time.
Minimum stays to reserve:
Bookings
We do not take bookings for caravans or motor homes more than 6.5m long.
Invoicing details must be provided before bookings can be formalised.
A booking is not deemed confirmed until the campsite sends a written booking confirmation.
Down payment: In order to confirm bookings for July and August, the customer must pay 50% of the total in advance. Once the payment is received, the reservation will be confirmed in writing.
Confirmation deadline: The customer must make the down payment within one week.
Cancellations: The following penalties will be imposed on the customer in case of a booking cancellation:
Camping Portuondo will return the full amounts of the reservations:
If there are no official mobility or access limitations or that affect the Portuondo campsite, the normal cancellation conditions described when making the reservation will apply.
Camping Portuondo 48360 Mundaka (Bizkaia)
CIF: B-95128567
Nº Registro Empresas Turísticas País Vasco: PBI00001
Teléfono +34 94 687 77 01 Fax +34 94 687 78 28